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Learn about the new Features from FoneConnector 4.

How to delegate calls to your colleague:

It is possible to delegate a call back to your colleague in the callwindow.1. Go in the callwindow to the settings:

2. Choose “delegate call back”:

3. Choose the Colleague you want to delegate:

4. Write a short massage:

5. The delegation appears as a task under your customer contact:

6. The delegation also appears at your colleague: