Telephony
See who’s calling in Daylite
By loading the video, you agree to Vimeo's privacy policy.
Learn more
Exclusively for Mac, iPhone & iPad
Telephony
See who’s calling in Daylite
Exclusively for Mac, iPhone & iPad
By loading the video, you agree to Vimeo's privacy policy.
Learn more
See who’s calling
Get personal with customers when they call and greet them by name. Thanks to our telephone integration, all applicable Daylite information is displayed in a caller window when your phone rings – immediately notifying you of who’s on the other end!
Click instead of dial
If you’re a frequent caller, you’ll love the convenience of initiating a call with just a click; saving you the hassle and time of dialing in a number.
iPhone Integration
Our telephone integration works with your iPhone, ensuring you never miss a phone call. In addition, you can also connect with STARFACE telephone systems, Siemens Gigaset desktop devices, or VoIP software telephones (such as Bria or iSoftPhone).
Start your customer call on the right foot
Make your calls personal by not only greeting your customer by name but also staying on-the-ball when it comes to their current standing with the business. With every call, you’re able to reference their complete customer history.
Although the Apple operating system may not allow a direct connection to your telephone systems, we have eliminated this barrier with our complete CTI telephony integration. We are happy to help you select the telephone system that’s right for you.
Most important features
- Caller ID: Access Caller ID with your Daylite Data
- Click-to-dial: Place an outgoing call in one click
- Callback delegation: Delegate reset tasks to your colleagues
- Telephone log: Automatically link your telephone log with your conversation partner’s data record
- Stopwatch: For billing-relevant calls, telephone durations are automatically recorded and logged
- Form access: Use Daylite forms for telephone scripts or for structured data acquisition directly from the call
- Connection: Link calls to sales opportunities or projects
Integrations:
Related Topics:
Experience Daylite and the Plugins live
Book our Online-Webcasts
Learn more
This function belongs to the section: Build & Nurture Relationships.
Blog Entries | Build & Nurture Relationships
Our Series on Remote Working: Intelligent Contact Forms on your own Website
A contact form is the easiest way to get in touch with customers via your own website. We also offer a contact form on our website. With mandatory...
Our Series on Remote Working – Telephony, also from home
We have been using a telephone system from the STARFACE company for years. This system is available both as a real physical telephone system and as...
Our Series on Remote Working: Zoom Video Conferencing with Customers and Colleagues
Time and again we are seeing how important personal contact is. Therefore, in times of remote working, we meet online once a day for a Zoom meeting...
