{"id":241477,"date":"2020-03-30T09:26:18","date_gmt":"2020-03-30T07:26:18","guid":{"rendered":"https:\/\/daylitepro.com\/arrange-appointments-24-7\/"},"modified":"2022-11-30T16:30:37","modified_gmt":"2022-11-30T15:30:37","slug":"arrange-appointments-24-7","status":"publish","type":"post","link":"https:\/\/iosxpert.biz\/en\/arrange-appointments-24-7\/","title":{"rendered":"Our Series on Remote Working: Arrange Appointments 24\/7"},"content":{"rendered":"

To make it as easy as possible for our customers to make an appointment with us in times like these, we use an online appointment service – in our case Acuity Scheduling<\/a>.<\/p>\n

<\/center>
<\/center><\/p>\n

In Acuity<\/a>, we have defined bookable periods of time. Our team always offers slots between 10:00 – 13:00 and between 14:00 – 18:00. As soon as an appointment is booked via Acuity, we will receive a notification. So everybody is up to date about his appointments.<\/p>\n

To avoid double bookings of a slot, we have connected our Daylite calendar with Acuity. This is made possible by our extension ProductivityTools<\/a>. If a customer enters an appointment via Acuity or a colleague directly in Daylite, this time period is no longer bookable on our website.<\/p>\n

Every one of us has missed an appointment or has been annoyed when a customer appointment has been canceled. With Acuity, we can send automated appointment reminders by e-mail or SMS messages. We define when and at what intervals our customers are reminded of an appointment. Best of all, we can freely adapt these appointment reminders to our design.<\/p>\n

\"\"<\/p>\n

Using Acuity<\/a> has several advantages for us:<\/p>\n