{"id":261732,"date":"2025-03-06T11:50:07","date_gmt":"2025-03-06T10:50:07","guid":{"rendered":"https:\/\/iosxpert.biz\/?page_id=261732"},"modified":"2026-04-08T15:58:32","modified_gmt":"2026-04-08T13:58:32","slug":"services","status":"publish","type":"page","link":"https:\/\/iosxpert.biz\/en\/services\/","title":{"rendered":"Daylite Support"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_row column_structure=”3_4,1_4″ use_custom_gutter=”on” gutter_width=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|phone” transform_translate_tablet=”” transform_translate_phone=”” transform_translate_last_edited=”on|phone” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|phone” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|phone” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|phone” transform_styles_last_edited=”on|phone” custom_padding=”|40px|13px|40px|false|false” custom_padding_tablet=”|40px|13px|40px|false|false” custom_padding_phone=”|0px||0px|false|false” transform_styles_tablet=”” transform_styles_phone=”” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Technical support” _builder_version=”4.27.4″ _module_preset=”default” title_text_align=”center” title_text_color=”#474747″ title_font_size=”45px” custom_margin=”||6px|||” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_margin_tablet=”||20px||false|false” custom_margin_phone=”||20px||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

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Are you stuck and need help?
We help you with personal support to keep your business running.<\/p>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#FFFFFF” transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|phone” transform_translate_tablet=”” transform_translate_phone=”” transform_translate_last_edited=”on|phone” transform_rotate=”0deg|0deg|5deg” transform_rotate_tablet=”0deg|0deg|0deg” transform_rotate_phone=”0deg|0deg|0deg” transform_rotate_last_edited=”on|phone” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|phone” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|phone” transform_styles_last_edited=”on|phone” custom_padding=”13px|10px|13px|10px|false|false” custom_padding_tablet=”13px|10px|13px|10px|false|false” custom_padding_phone=”15px|15px|15px|15px|false|false” custom_padding_last_edited=”on|phone” transform_styles_tablet=”” transform_styles_phone=”” custom_css_main_element=”width: 230px !important” border_radii=”on|50px|50px|50px|50px” border_width_all=”4px” border_color_all=”#ffbd20″ border_style_all=”dotted” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”clear:both;” custom_css_main_element_tablet=”clear:both;”][et_pb_icon icon_color=”#ff9200″ icon_width=”35px” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||8px|||” global_colors_info=”{}”][\/et_pb_icon][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_3_font=”|600|||||||” header_3_text_color=”#FFFFFF” header_3_line_height=”0.9em” background_color=”#FFFFFF” use_background_color_gradient=”on” background_color_gradient_stops=”#ffe733 0%|#ff9200 100%” custom_margin=”|20px|4px|20px|false|false” custom_padding=”7px|0px|0px|0px|false|false” link_option_url=”#kostenloser_support” border_radii=”on|5px|5px|5px|5px” border_color_all=”#FFFFFF” box_shadow_style=”preset1″ box_shadow_blur=”4px” global_colors_info=”{}”]<\/p>\n

NEW HERE?<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

First 30 minutes<\/strong> free of charge<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”20px|20px|20px|20px|false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#fff3e0″ custom_padding=”30px|20px|20px|20px|false|false” custom_css_main_element=”display : flex;||flex-direction : column;” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset1″ global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_font=”|600|||||||” global_colors_info=”{}”]<\/p>\n

Plus Package Customers<\/h2>\n

Our Plus Package<\/a> customers receive screen support at a special rate.<\/p>\n

\u20ac 35,- per case up to max. 30 minutes<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/iosxpert.biz\/en\/dayliteplus-crm-mac\/” url_new_window=”on” button_text=”Make an Appointment” button_alignment=”center” module_class=”fastspring-buy fs-product-support-for-plus-package-users acuity-path-supportPlusPackage” _builder_version=”4.27.4″ custom_button=”on” button_text_size=”20px” button_text_color=”#ffffff” button_bg_color=”#ff9200″ button_border_width=”0px” button_border_radius=”5px” button_icon_color=”#ffffff” background_layout=”dark” custom_margin=”auto||10px||false|false” background_layout_tablet=”dark” background_layout_last_edited=”off|desktop” custom_css_main_element=”display: block !important;\t||margin-bottom:auto !important;” global_colors_info=”{}” background_layout__hover_enabled=”on|desktop” background_layout__hover=”dark”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#fff3e0″ custom_padding=”30px|20px|20px|20px|false|false” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset1″ global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_font=”|600|||||||” global_colors_info=”{}”]<\/p>\n

Business Coaching Customers<\/h2>\n

As a Daylite Business Coaching<\/a> customer, you benefit from direct support without an appointment<\/strong>.<\/p>\n

Any costs incurred will be charged to your credit to the minute.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”tel:004926229780000″ url_new_window=”on” button_text=”Call us now” button_alignment=”center” module_class=”call_button” _builder_version=”4.27.4″ custom_button=”on” button_text_size=”20px” button_text_color=”#ffffff” button_bg_color=”#2da940″ button_border_width=”0px” button_border_radius=”5px” button_icon_color=”#ffffff” background_layout=”dark” custom_margin=”||15px||false|false” background_layout_tablet=”dark” background_layout_last_edited=”off|desktop” custom_css_main_element=”display: block !important;\t” global_colors_info=”{}” background_layout__hover_enabled=”on|desktop” background_layout__hover=”dark”][\/et_pb_button][et_pb_button button_url=”https:\/\/iosxpert-en.as.me\/supportbusinesscoaching” url_new_window=”on” button_text=”Make an Appointment” button_alignment=”center” module_class=”acuity-embed-button” _builder_version=”4.27.4″ custom_button=”on” button_text_size=”20px” button_text_color=”#ffffff” button_bg_color=”#ff9200″ button_border_width=”0px” button_border_radius=”5px” button_icon_color=”#ffffff” background_layout=”dark” custom_margin=”auto||10px||false|false” background_layout_tablet=”dark” background_layout_last_edited=”off|desktop” custom_css_main_element=”display: block !important;\t||margin-bottom:auto !important;||background-color: #ff9200 !important;” global_colors_info=”{}” background_layout__hover_enabled=”on|desktop” background_layout__hover=”dark”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#fff3e0″ custom_padding=”30px|20px|20px|20px|false|false” custom_css_main_element=”display : flex;||flex-direction : column;” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset1″ global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_font=”|600|||||||” global_colors_info=”{}”]<\/p>\n

Daylite Customers<\/h2>\n

If you are not a Business Coaching or Plus Package customer, you will receive on-screen support for<\/p>\n

\u20ac 65,- per case up to max. 30 minutes.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/iosxpert.biz\/en\/dayliteplus-crm-mac\/” url_new_window=”on” button_text=”Make an Appointment” button_alignment=”center” module_class=”fastspring-buy fs-product-support-for-daylite-users acuity-path-supportdaylite” _builder_version=”4.27.4″ custom_button=”on” button_text_size=”20px” button_text_color=”#ffffff” button_bg_color=”#ff9200″ button_border_width=”0px” button_border_radius=”5px” button_icon_color=”#ffffff” background_layout=”dark” custom_margin=”auto||10px||false|false” background_layout_tablet=”dark” background_layout_last_edited=”off|desktop” custom_css_main_element=”display: block !important;\t” global_colors_info=”{}” background_layout__hover_enabled=”on|desktop” background_layout__hover=”dark”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” background_enable_color=”off” custom_padding=”30px|20px|20px|20px|false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||7px|||” global_colors_info=”{}”]<\/p>\n

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Alternatively<\/strong><\/h4>\n

Create a free support ticket (up to 72 hours waiting time)<\/p>\n<\/div>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/iosxpert.biz\/en\/services\/technical-support\/plugin-support\/” url_new_window=”on” button_text=”Create support ticket” button_alignment=”center” module_class=”call_button” _builder_version=”4.27.4″ custom_button=”on” button_text_size=”20px” button_text_color=”#ef8b23″ button_bg_color=”#ffffff” button_border_width=”2px” button_border_color=”#ef8b23″ button_border_radius=”5px” button_font=”||||||||” background_layout=”dark” custom_margin=”||2px|||” custom_css_main_element=”display: block !important;\t” global_colors_info=”{}” background_layout__hover_enabled=”on|desktop” background_layout__hover=”dark”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ make_equal=”on” _builder_version=”4.27.4″ _module_preset=”default” background_color=”#efefef” custom_padding=”20px|20px|20px|20px|false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” custom_css_main_element=”width:150px !important;||align-self:center;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_tablet=”clear:all;” custom_css_main_element_phone=”width:auto;”][et_pb_icon icon_width=”103px” align=”right” align_tablet=”center” align_phone=”center” align_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” custom_margin_tablet=”” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_icon][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.27.4″ _module_preset=”default” custom_css_main_element=”width:1000px !important||margin-right:20px;” global_colors_info=”{}”][et_pb_search placeholder=”Browse the HelpCenter” placeholder_color=”#B3B3B3″ disabled_on=”off|off|off” module_id=”helpcenter_search_en” _builder_version=”4.27.4″ _module_preset=”default” form_field_background_color=”#FFFFFF” module_alignment=”center” min_height=”13px” custom_margin=”11px||31px||false|false” custom_padding=”0.715em|0.715em|0.61em|0.715em|false|false” border_color_all=”#D6D6D6″ box_shadow_style=”preset1″ box_shadow_blur=”8px” box_shadow_spread=”1px” locked=”off” global_colors_info=”{}”][\/et_pb_search][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” module_alignment=”center” custom_margin=”-8px|||||” global_colors_info=”{}”]<\/p>\n

Our Daylite HelpCenter with over 1000 articles and video tutorials is available to you free of charge and answers many questions about using Daylite and our plugins.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”7px||14px|||” global_colors_info=”{}”][et_pb_row column_structure=”3_4,1_4″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” width_tablet=”” width_phone=”” width_last_edited=”on|phone” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|phone” custom_padding=”|20px|||false|false” custom_padding_tablet=”|20px|||false|false” custom_padding_phone=”|10px|||false|false” module_alignment_tablet=”” module_alignment_phone=”center” module_alignment_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|20px||20px|false|false” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ header_text_align=”left” header_text_color=”#777777″ header_2_text_align=”center” header_2_text_color=”#777777″ header_2_font_size=”33px” custom_margin=”||-10px|||” custom_padding=”||0px|||” locked=”off” global_colors_info=”{}”]<\/p>\n

Report a bug<\/h2>\n

[\/et_pb_text][et_pb_divider _builder_version=”4.27.4″ _module_preset=”default” max_width=”26%” module_alignment=”left” custom_margin=”8px||8px|||” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n

Have you found a bug or suspect that something is not working properly in Daylite? Then please contact us using the following form. Please understand that we cannot answer user questions about Daylite via this channel.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/iosxpert.biz\/en\/services\/technical-support\/report-bug\/” url_new_window=”on” button_text=”Report a Bug” button_alignment=”center” _builder_version=”4.27.4″ custom_button=”on” button_text_size=”20px” button_text_color=”#ef8b23″ button_bg_color=”#ffffff” button_border_width=”2px” button_border_color=”#ef8b23″ button_border_radius=”5px” button_font=”||||||||” background_layout=”dark” custom_margin=”||2px|||” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”rgba(234,234,234,0.56)” custom_padding=”20px|20px|20px|20px|false|false” custom_padding_tablet=”20px|20px|20px|20px|false|false” custom_padding_phone=”10px|10px|10px|10px|false|false” custom_padding_last_edited=”on|phone” custom_css_main_element=”align-self: center;||” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}” custom_css_main_element_last_edited=”on|tablet” custom_css_main_element_phone=”width:auto !important;||height:auto;||margin: 10px !important” custom_css_main_element_tablet=”width:auto !important;||height:auto;||margin:20px !important||||”][et_pb_text _builder_version=”4.27.4″ header_text_color=”#777777″ header_2_text_align=”center” header_2_text_color=”#777777″ header_2_font_size=”33px” custom_margin=”||0px|||” custom_padding=”||5px|||” locked=”off” global_colors_info=”{}”]<\/p>\n

Downloads<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”center” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n

Download the latest versions of Daylite and Daylite extensions (plugins).<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/iosxpert.biz\/en\/download\/” url_new_window=”on” button_text=”Go to Downloads” button_alignment=”center” _builder_version=”4.27.4″ custom_button=”on” button_text_size=”20px” button_text_color=”#ef8b23″ button_bg_color=”#ffffff” button_border_width=”2px” button_border_color=”#ef8b23″ button_border_radius=”5px” button_font=”||||||||” background_layout=”dark” custom_margin=”||2px|||” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row module_id=”kostenloser_support” _builder_version=”4.27.4″ _module_preset=”default” background_color=”#fff6ed” custom_padding=”|30px||30px|false|false” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon icon_width=”40px” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||5px|||” global_colors_info=”{}”][\/et_pb_icon][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_text_align=”left” header_text_color=”#777777″ header_2_text_align=”center” header_2_text_color=”#777777″ header_2_font_size=”33px” custom_margin=”||12px|||” global_colors_info=”{}”]<\/p>\n

Free Support for new customers<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Are you using our support for the first time<\/strong>? Then we’ll give you the first 30 minutes<\/strong> of support* for free!
Benefit from our personal support to clarify your questions about Daylite quickly and effectively.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/app.acuityscheduling.com\/schedule.php?owner=14471582&appointmentType=17631741″ url_new_window=”on” button_text=”Make an Appointment” button_alignment=”center” module_class=”acuity-embed-button” _builder_version=”4.27.4″ custom_button=”on” button_text_size=”18px” button_text_color=”#ffffff” button_bg_color=”#2da940″ button_border_width=”0px” button_border_radius=”5px” button_icon_color=”#ffffff” background_layout=”dark” background_layout_tablet=”dark” background_layout_last_edited=”off|desktop” custom_css_main_element=”background-color: #2da940 !important;||” locked=”off” global_colors_info=”{}” background_layout__hover_enabled=”on|desktop” background_layout__hover=”dark”][\/et_pb_button][et_pb_code _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_code][et_pb_code _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]