{"id":247019,"date":"2020-10-16T19:33:52","date_gmt":"2020-10-16T17:33:52","guid":{"rendered":"https:\/\/iosxpert.biz\/?page_id=247019"},"modified":"2023-06-06T09:47:51","modified_gmt":"2023-06-06T07:47:51","slug":"logging-communication-with-customers","status":"publish","type":"page","link":"https:\/\/iosxpert.biz\/en\/daylite-academy\/logging-communication-with-customers\/","title":{"rendered":"Daylite Academy – Logging Communication with Customers"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.5.6″ _module_preset=”default” custom_padding=”15px||3px||false|false” global_module=”237192″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” width=”90%” max_width=”1160px” custom_padding=”3px||3px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” custom_padding=”1px||4px|||” custom_padding_tablet=”” custom_padding_phone=”1px||50px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_4,3_4″ custom_padding_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” custom_padding=”||40px||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||40px||false|false” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/iosxpert.biz\/wp-content\/uploads\/2020\/10\/Logging_Communication_with_Customers.png” title_text=”Logging-Communication-with-Customers” align=”center” _builder_version=”4.16″ _module_preset=”default” module_alignment=”center” border_radii=”on|8px|8px|8px|8px” box_shadow_style=”preset2″ box_shadow_spread=”-6px” global_colors_info=”{}”][\/et_pb_image][et_pb_button button_url=”https:\/\/iosxpert.biz\/en\/services\/daylite-business-coaching\/” url_new_window=”on” button_text=”Get Coaching Package” button_alignment=”center” _builder_version=”4.16″ custom_button=”on” button_text_size=”18px” button_text_color=”#ef8b23″ button_bg_color=”#ffffff” button_border_width=”2px” button_border_color=”#ef8b23″ button_border_radius=”5px” button_font=”||||||||” button_use_icon=”off” background_layout=”dark” custom_margin=”||2px|||” custom_css_main_element=”display: block !important;\t” global_colors_info=”{}”][\/et_pb_button][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” text_font_size=”15px” custom_margin=”25px||1px||false|false” custom_margin_tablet=”” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|phone” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

This course is part of our Daylite Business Coaching<\/a>. You are already a Daylite Business Coaching customer? Login >><\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”1″ _builder_version=”4.16″ text_font=”||||||||” text_font_size=”20px” text_line_height=”1.6em” header_font=”||||||||” header_text_align=”left” header_text_color=”#000000″ header_font_size=”45px” header_line_height=”1.3em” header_2_font=”||||||||” header_2_text_align=”left” header_2_text_color=”#000000″ header_2_font_size=”45px” header_2_line_height=”1.3em” background_layout=”dark” module_alignment=”center” custom_margin=”-13px||0px||false|false” custom_padding=”||5px||false|false” custom_padding_tablet=”” custom_padding_phone=”||0px||false|false” custom_padding_last_edited=”on|phone” header_font_size_tablet=”” header_font_size_phone=”34px” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”” header_2_font_size_phone=”34px” header_2_font_size_last_edited=”on|desktop” locked=”off” global_colors_info=”{}”]<\/p>\n

Daylite Academy<\/a><\/h2>\n

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Course: Logging Communication with Customers<\/h1>\n

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Section:<\/span> Build And Nurture Relationships<\/a><\/h2>\n

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There are days when the phone doesn’t stop ringing. Notes are hastily done on paper sheets, post-its on the colleagues’ computer displays represent callback requests.
Paper however gets lost quickly.
And come next week, who’ll remember what a phone call from last week was all about or if all those callbacks actually happened?
Daylite and our extension Fone&Text allow you to log all incoming and outgoing phone calls and have them linked into the activity history of the contact. The information is then available for the entire team at all times.
That way you know even after two years what deal you made with which client.
Callback requests can also be delegated with Daylite, and you can see if the task was completed.<\/p>\n

Duration:<\/strong> about 45 minutes<\/p>\n

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Content<\/h2>\n

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Introduction<\/h3>\n

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LOGGING INCOMING AND OUTGOING PHONE CALLS<\/strong><\/h3>\n

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Logging inbound phone calls<\/h3>\n

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Logging outbound phone calls<\/h3>\n

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Advanced Call Logging<\/h3>\n

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Follow up actions for calls<\/h3>\n

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Test: Logging incoming and outgoing phone calls<\/h3>\n

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